If you experience a fire in your Satsuma home the recovery process may seem overwhelming and hard to navigate.  At SERVPRO of Mobile, we are here to guide you through what may seem like a complicated process.  Fire losses often involve not only the structure but often, the contents of your home as well.  Your belongings may have to be packed up and transported for cleaning.  You may even have to temporarily leave your home while cleaning and repairs are completed.  We will be here to guide you through every step of the process and we can handle every aspect of the job to streamline the process for you.  From textile and contents cleaning to smoke and odor removal and reconstruction, we are a true "one-stop shop".  If you experience fire damage, our IICRC Certified team will always be here to take care of you.  



Customer Concierge

Our Job File Coordinator will help to alleviate the burden for you as they step in and act as your very own "customer concierge".  They will coordinate directly with your insurance company and be your one point of contact throughout the entire process.  As your single point of contact, they will touch base with you daily to update you on the job progress and answer any questions you may have. 

SERVPRO of Mobile County

Fire, Smoke, or Soot Damage? Call Today (251) 343-0534

24-Hour Emergency Fire Restoration Service

We know that fire damage can happen any time, so we’re ready to respond 24 hours, 7 days a week—including holidays. We provide immediate emergency fire services for Satsuma homes or businesses, day or night.

Faster to Any Size Fire Emergency

Immediate action is crucial when dealing with water and fire damage. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost.

Locally Owned, with National Resources

We are proud to be an active member of this community. SERVPRO of Mobile County is locally owned and operated so we’re already nearby and ready to help Satsuma residents and business owners with any-sized fire and smoke damage emergencies.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques and we have the experience and specialized equipment to quickly restore your property. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers. 

Step 5: Removal of Smoke and Soot from All Surfaces

Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business. 

Step 6: Cleaning and Sanitizing

Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Trusted Fire Restoration Leaders

When fire and smoke damage your Satsuma, AL property, you can trust SERVPRO of Mobile County to restore your home or business back to its original state. We understand that fire doesn’t just damage your home, but also causes emotional distress as well. Trained SERVPRO franchise professionals will talk to you through the entire restoration process, and work hard to get you back into your property soon.

Call (251) 343-0534 - We are ready to start restoring your home to pre-fire condition.