A fire in your Dauphin Island home is a stressful and overwhelming experience.  SERVPRO of Mobile County wants you to know we are always “Here to Help”®.  We will walk with you through every step of the process and our Job File Coordinators will serve as your guide.  They will coordinate directly with your insurance company and touch base with you each day to give you job updates and answer any questions you may have.  As a one stop shop, we also are committed to handling every aspect of the process in one convenient location.  No dealing with multiple vendors, no wondering who to call...we take care of it all for you!  As an IICRC Certified firm, we have the experience and the training to truly make it "Like it never even happened."  Here are some of the services we provide:

Fire Restoration Services

  • Packout – boxing contents to transport to an off-site facility for cleaning
  • Contents Cleaning – the possessions within your home including furniture, textiles, electronics, jewelry, appliances, sporting equipment, toys, etc.
  • Structure Cleaning – the physical makeup of the building including walls and roof
  • In-place Cleaning – cleaning contents on-site
  • iCat electronic inventory – system to document contents being packed for transport and off-site cleaning
  • Textiles Cleaning 
  • Construction Services
  • Contents Storage

SERVPRO of Mobile County

Fire, Smoke, or Soot Damage? Call Today (251) 343-0534

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. Dauphin Island residents can expect an immediate response time, day or night.

Faster to Any Size Fire Emergency

Immediate action is crucial when dealing with water and fire damage. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost.

Locally Owned, with National Resources

SERVPRO of Mobile County is locally owned and operated so we are part of the Dauphin Island community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 1,700 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.

Step 2: Inspection and Fire Damage Assessment

We determine the scope of the fire and smoke damage by examining the affected areas and by testing the adjoining rooms for smoke and soot damage. An accurate assessment is crucial to the planning process. 

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage. 

Step 4: Water Removal and Drying (if water damage is present)

If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers. 

Step 5: Removal of Smoke and Soot from All Surfaces

Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business. 

Step 6: Cleaning and Sanitizing

We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.

Trusted Fire Restoration Leaders

SERVPRO of Mobile County is prepared to go into action when a fire strikes in Dauphin Island, AL. If your home or business has been damaged by fire and smoke, we know how shocking the event can be. SERVPRO is sensitive to the emotional stress property owners feel during this time. Our trained crew will work diligently to return your home to pre-fire condition as quickly as possible, keeping you informed all along the way.

Let us help – Call (251) 343-0534 and we will get started on your home restoration right away.