Fire Damage Emergency Tips

What you can do until help arrives

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When fire strikes, the recovery process can be overwhelming.  It’s not an everyday situation and knowing what to do next can cause an enormous amount of stress.  At SERVPRO of Mobile County we are always here to help when it comes to fire restoration, but we also want to make sure you know what do next.  Here are some tips to help you navigate the process. 

  • Call your insurance company as quickly as possible.
  • Make sure the structure is safe before entering.
  • Check for electrical or fall hazards.
  • Secure the property before leaving.
  • Call us as soon as possible.

After we receive your call, we will schedule a time to come out and assess the damage.  Our team members are IICRC Certified in Fire and Smoke Restoration.  They will develop a customized restoration plan based on your unique needs.

Have Smoke or Fire Damage? Call (251) 343-0534

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.