Fire Damage Restoration Process

After the smoke clears and the fire trucks are gone, you may be left wondering what to do next.  At SERVPRO of Mobile County, we are Here to Help®!  Our technicians are IICRC Certified in Fire Restoration and we have the experience to handle any situation.  Give us a call, and one of our highly skilled team members will arrive on-site to develop a custom restoration plan based upon your unique situation.   

In addition to training, we have the processes, equipment and the services to handle the entire job from start to finish.  With the addition of our Construction Services, we can now handle every aspect of the job from start to finish.  This streamlines the process, while eliminating the confusion that can arrive from communicating and coordinating with multiple vendors.     

Damaged textiles are cleaned in our state of the are Esporta Washing System.  This revolutionary system carefully flushes a customized blend of solutions through soft contents and removes up to 99.9997% of contaminants.  The Esporta can clean a variety of items that would have previously been deemed unsalvageable including textiles, leather goods, shoes, hats, stuffed animals and even porcelain dolls!

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (251) 343-0534

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.