After a fire in your Grand Bay home, you may feel overwhelmed and confused.  It can be hard to no where to begin, but that is where SERVPRO of Mobile County steps in to help.  We guide the way with clear, open communication throughout the recovery process and we are “Here to Help”® you every step of the way.   We understand that many terms may be unfamiliar to you.  Here are some terms that you might hear throughout the fire restoration process:

  • Packout – boxing contents to transport to an off-site facility for cleaning
  • Contents – the possessions within your home including furniture, textiles, electronics, jewelry, appliances, sporting equipment, toys, etc.
  • Structure – the physical makeup of the building including walls and roof
  • In-place Cleaning – cleaning contents on-site
  • iCat – inventory system to document contents being packed for transport and off-site cleaning
  • Textiles – clothing, bedding, linens, etc.

If you experience a fire in your home, you can rest assured that SERVPRO of  Mobile County will be here to answer your questions an make the process as easy as possible for you. 

SERVPRO of Mobile County

Fire, Smoke, or Soot Damage? Call Today (251) 343-0534

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. Grand Bay residents can expect an immediate response time, day or night.

Faster to Any Size Fire Emergency

SERVPRO of Mobile County is dedicated to responding immediately to your Grand Bay fire damage emergency. A faster response is the key to help prevent additional damage and to help reduce the restoration cost.

Locally Owned, with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Mobile County is close by and ready to respond to your fire damage emergency. We are proud to be an active member of the Grand Bay community and want to pitch in and help make our community the best it can be.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques and we have the experience and specialized equipment to quickly restore your property. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Trusted Fire Restoration Leaders

If your Grand Bay, AL home has been struck by fire and smoke damage, SERVPRO of Mobile County is ready to go to work. We know that the stress caused from a fire can be as devastating as the structural damage itself. Our team is trained to keep you apprised of the progress we are making on your property and strives to get you back inside as soon as possible.

Reach us at (251) 343-0534 so that we can begin the process of making your fire incident a memory.