Recent Fire Damage Posts

Apartment Fire Restoration

4/19/2021 (Permalink)

Luckily, after an apartment building in Theodore, AL caught fire, which quickly erupted into a massive blaze, no one was hurt. Mobile Fire Department was called mid-morning and were able to extinguish the fire while residents were relocated safely. 

The aftermath of the fire is where our teams at SERVPRO of Mobile County stepped in. We were able to immediately remove all contents from the affected units and begin water mitigation (the water removal phase.)

After further assessment of the damage caused by the fire and the water used to put it out, we began demolition of the damaged property. Salvageable contents were brought to our facility for cleaning and restoration while our construction crews began reconstruction of the buildings. 

Helping people get their lives back to normal is what we stand for. We will always do everything we can to make sure our customers are taken care of as quickly and seamlessly as possible. 

Our process for unfortunate situations like this one are strategic and immediate.

  1. Once the residents are safe and the fire is extinguished, we take over for a pack-out of all salvageable items which are taken to our facility for storage and restoration
  2. We begin water mitigation, removing residing water from the extinguishment
  3. If necessary, as in this case, our construction crews step in for demolition of the structural damage that cannot be repaired.
  4. We start reconstruction of floors, ceilings, electrical systems, windows, plumbing and roofing.

Call SERVPRO of Mobile County immediately after water/fire damage. We are ready to help 24/7. 


View the fire as it was happening and the progress of the reconstruction:

Holiday Fire Safety

11/18/2020 (Permalink)

charred turkey with flames Don't let your holidays go up in smoke! Make sure your bird is completely thawed before frying.

Whether its fried or baked, turkey is a stable of holiday feasts across the country.  Usually the centerpiece of a bounty of traditional homecooked meals, nothing can take the place of the treasured fowl of holiday fare.  It is important to take caution when preparing your celebratory spread.  Cooking is the number one cause of residential fires in the United States.  Be sure to never leave your stove unattended and keep loose fabric such as kitchen towels away from burners. Keep a fire extinguisher handy just in case mishaps occur and never fry turkeys inside.  Frying turkeys has become an increasingly popular method of cooking and along with it comes an increased risk for fire.  Here are some tips for how to safely fry your bird:

  • Always be sure to fry your turkey outside.
  • Place your fryer on a stable, level surface.
  • Make sure the fryer is far away from flammable items and your home.
  • Make sure your turkey is completely thawed before frying.
  • Check the temperature of the oil often to prevent overheating.

For more tips on how to safely fry a turkey, visit the US Fire Administration website, by CLICKING HERE.

The Speed of Fire

10/12/2020 (Permalink)

What would you say if I told you that homes today are consumed by fire faster than in years past?  According to research, 30 years ago you had about 17 minutes to escape before the home was completely engulfed in flames.   Today, that number is as small as 3-4 minutes.  The reason for the change is that the materials used to make homes and furniture today is much more flammable than materials used in years past.  In older homes and décor from years gone by, you typically found many items that were made from real wood and natural fibers.  The synthetic materials used in many modern furnishings and fabrics burn much more quickly.  At SERVPRO of Mobile County, we want you to be informed, so that you can be prepared.  If you only had 3-4 minutes, could you get yourself and your family to safety?  It is crucial to have a safety plan in place and practice your exit strategy so that you are “Ready for whatever happens”.  If you are unsure of where to start when it comes to creating your Fire Safety Plan, CLICK HERE to be taken to the National Fire Protection Association’s website where they have step by step guidance.

October 4-10 is National Fire Prevention Week 2020

9/30/2020 (Permalink)

blue background with white cartoon dog This year's focus for National Fire Prevention Week is on cooking and kitchen fire safety.

The month of October brings with it thoughts of pumpkins, sweater weather and the hauntingly fun first celebration of the holiday season. As we move full force into fall, fire safety also takes center stage. October is recognized as National Fire Prevention Month and Oct. 4-10 is officially Fire Prevention Week. This year the National Fire Protection Association has chosen focus on the dangers of cooking fires with the theme "Serve Up Fire Safety in the Kitchen". Did you know that, on average, a residential fire occurs every 86 seconds in the United States? Cooking is the number one cause of residential fires in the U.S. with unattended cooking being the number one cause of all kitchen fires. It is important to practice fire safety and create a plan of escape should you ever be in a home fire situation. You can have as little as 2 minutes to escape after the sound of a fire alarm and seconds can mean the difference between safety and tragedy. Having a plan in place and practicing it often is the best way to protect yourself and your family. CLICK HERE to watch a video detailing how to create your own fire safety plan.

SERVPRO of Mobile County - The Clear Choice for Fire Restoration in Mobile, AL

7/15/2020 (Permalink)

Distressed woman standing in soot covered kitchen, with SERVPRO logo over it When disaster strikes, SERVPRO of Mobile County is always Here to Help you!

When you experience a fire in your home, it can be overwhelming and choosing a restoration company may seem like a daunting task.  You need to make a decision quickly so that work can get started right away.  This is especially important if the fire is large enough to displace your family.  You want to get back into your home and get “back to normal” as soon as possible. Often your insurance company may help you by suggesting a few options…but how do you know which one company to choose?  If you live along the Gulf Coast, the clear decision is the industry leading experts at SERVPRO of Mobile County.  But if you still need guidance, there are a few key points you should look for when deciding on a mitigation/restoration company. 

  • First, are they IICRC Certified? The IICRC (Institute of Inspection, Cleaning and Restoration) is the non-profit certifying body for the restoration industry.  “Their goal is to establish and advanced globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries.”
  • Second, make sure they offer 24/7 emergency services. The last thing you want to do is wait when you are in the middle of a disastrous situation.
  • Make sure that the company is licensed and insured.
  • Be sure to read their online reviews and testimonials.
  • Make sure they understand how to navigate the claims process and that they will work directly with your insurance.

If you experience fire damage, SERVPRO of Mobile is always Here to Help® you through every step of the process.  We can handle it all from restoration and put back through contents cleaning and storage. 

Lightning Strikes and Home Fires

7/8/2020 (Permalink)

Lightning bold in dark sky with SERVPRO logo and copy Her are some ways you can protect your home from lightning strikes.

Lightning Strikes and Home Fires

Living here along the Gulf of Mexico, we are no strangers to severe storms.  From hurricanes to thunderstorms, as the wettest city in the United States, we see rain arrive in all forms!  Severe pop-up storms loaded with cloud to ground lightning are especially common in our normal summer weather pattern.  We all know the phrase “when thunder roars, head indoors”, but have you ever wondered what could happen to the very shelter you seek?  According to the NFPA (National Fire Protection Agency) lightning causes over 22,000 fires each year.  The Insurance Information Institute states that lightning strikes costs roughly $700 million in homeowners insurance losses each year.  There are some steps you can take to be prepared and protect your home from lightning strikes:

  • Use a home lightning protection system. This can include lightning rods, main conductors, grounds, bonds or surge protectors.
  • Unplug electronics and appliances.
  • Install surge protectors/surge suppressors.
  • Be sure to check your insurance policy to make sure you have coverage for damage caused by lightning.

We hope that you are never faced with fire damage,  but if you are, remember SERVPRO of Mobile County is always Here to Help.®  Our IICRC Certified technicians have years of experience in the field and the training to handle any fire damage situation.  We are available 24/7 to help you!

Home Fires and Insurance Claims

7/6/2020 (Permalink)

A home fire that damages the structure but does not completely destroy the home is known as a “partial loss”.  These types of fires can create a unique set of circumstances when it comes to your insurance claim.  Some areas that you should pay special attention to include:

  • Hidden Damage – (water, smoke, ash, mold, contaminated ducts)
  • Inadequate Cleaning/Repair Methods – (this can be avoided by using a qualified, professional IICRC Certified company)
  • Delays – make sure your claim is not given low priority in relation to other claims where more damage was sustained

Remember, if you experience a fire in your home, SERVPRO of Mobile County is always Here to Help.®  We are an IICRC Certified Firm and our team includes experts certified in Fire and Smoke Restoration.  We will also communicate directly with your insurance company to handle the job process, ensuring that you never have to worry about any of these pitfalls when it comes to your claim.  

What To Do After A Fire

7/2/2020 (Permalink)

A fire in your home is a life changing experience.  Whether it is a small fire, or a whole house event, it is important to understand what to do and who to call for help.  The first step is to attend to your family and your pets.  It is important not to re-enter your home unless the fire department says it is safe. According to FEMA, you should then contact your insurance company/agent to make them aware of the situation.    Next, you should contact SERVPRO of Mobile County.  We are highly trained and IICRC Certified in Fire, Smoke and Soot Restoration.  We utilize cutting edge technology and cleaning methods to restore and salvage your smoked damage contents.  Each item is carefully catalogued into our iCAT electronic inventory system ensuring accurate tracking as we move contents to our facilities for cleaning.  Once cleaned your belongings are carefully repackaged and stored in our climate-controlled warehouse facility to await delivery once your structure cleaning/repair is complete.  We will also coordinate with your insurance company every step of the way to ensure the restoration process runs smoothly.  Once cleaning is complete, our Construction Services division can immediately step in to perform necessary repairs and make it truly  “Like it never even happened.”

Fireworks Safety Tips

7/1/2020 (Permalink)

Fireworks on black background with injury statistics and orange servpro house logo This diagram shows you the most common locations of fireworks related injuries.

Fireworks and holidays such as New Years Eve and 4th of July go hand in hand.  While enjoying the festivities it is important to always take safety precautions when handling fireworks.  Each year nearly 9000 people are treated for some type of fireworks related injury according to the US Consumer Product Safety Commission.  Nearly 62% of those injuries occur in a one-month period running from June 22-July 22.  If you do plan on lighting up the sky at your holiday party, here are some tips you can follow to avoid injury:

  • Never let young children play with, or light fireworks.
  • Avoid fireworks packaged in brown paper.
  • Make sure that there is always adult supervision when using fireworks.
  • Exercise caution when using sparklers. (Sparkles can burn at temperatures up to 2000 degrees)
  • Never attempt to relight a firework that did not fully ignite.
  • Keep a bucket of water close by while shooting fireworks.
  • Light fireworks one at a time and move away quickly.
  • Don’t carry fireworks in pockets or shoot them from glass or metal containers.
  • After shooting fireworks, make sure to cover any remnants/smoldering embers with water.

The most common areas injured are the face, hands and legs; accounting for over 50% of all injuries. In addition to bodily harm, fireworks cause roughly 18,500 fires each year.  At SERVPRO of Mobile County, we are always Here to Help should your home or business ever be affected by fire.  We are always just a phone call away at 251-343-0534.  

Heat Lightning

6/22/2020 (Permalink)

cloud formation with purple/blue sky lit up by lightning Heat lightning is not "safe" and can cause just as much damage as cloud to ground bolts.

As we head into the hot days of summer here along the Gulf Coast, we know that inevitably the warm weather brings heavy summer storms.  Many storms seem to light up the sky without the typical “bolts” you often see.  Have you ever heard someone say it’s not dangerous, it’s just “heat lightning”?  Have you ever asked yourself if that’s a real thing? And if so, what exactly is it?  Well, according to the National Weather Service, heat lightning occurs when a thunderstorm is just too far away to see the actual cloud to ground strike.  This means that it is just as dangerous as any other type of lightning, despite common myths to the contrary.  And exactly why is lightning so dangerous?  Well, according to NOAA lightning can carry anywhere from 100 million to 1 billion volts of electricity.  The energy produced by lightning can heat the surrounding air to a temperature of anywhere from 18,000 degrees up to 60,000 degrees Fahrenheit!  In addition to causing injuries and deaths each year, lightning also causes extensive property damage.  According to the National Fire Protection Agency, there are roughly 22,000 fires started by lightning each year, totaling over $450 million in property damage.  At SERVPRO of Mobile County, we have helped many homeowners who have experienced fire damage as the result of lightning strikes.  If you should ever need us, we are always just a phone call away at 251-343-0534.  

Fire Heroes

3/4/2020 (Permalink)

When a fire occurs, it can be a terrifying experience.  At SERVPRO of Mobile County, we come in after the trauma has occurred, to begin the cleanup process and help you get your life back on track.  For many of our customers we are small heroes in their eyes as we clean and care for their personal contents and home.  We are there to help put the pieces back together, but we want to salute the REAL Heroes of Fire...our local Firefighters.  Each day these brave men and women put their lives on the line to save others and help save their homes and businesses.  We can only show them a small token of our gratitude, but it is our goal to make sure they know how much they are appreciated.  As part of that ideal, we started the SERVPRO Serves: Feeding Firefighters program in 2017.  Each month we pick one firehouse in the City of Mobile to receive lunch on us.  This year, we expanded the program to include neighboring municipalities in the Greater Mobile area.  In 2018, we also began a joint initiative with the City of Mobile Fire-Rescue to open fire stations to the public.  This program, known as Friday at the Firehouse allows kids of all ages to meet the firefighters, explore the trucks and tour the stations.  A different fire house is opened on Fridays from Memorial Day through Labor Day and we are on hand to provide snacks, water and games.  It has been a great collaboration and we have had a blast!  We hope to continue to grow programs that build the relationship between our Fire Heroes and our community!

Dryer Vents and Fire

1/28/2020 (Permalink)

You may think that you have checked all the boxes when it comes to protecting your home from fire, but can you name the most overlooked source of home fires?  This culprit accounts for more than 2,900 home fires and $35 million dollars in property damage each year.  Would you be surprised to learn that we are referring to home dryers?  There are a variety of ways that dryers can inadvertently cause fires.  Not properly cleaning lint filters and dryer vents accounts for nearly 34% of those fires.  When was the last time you had your vents cleaned?  The general recommendation is that dryer exhaust vents be cleaned and inspected at least once a year to prevent buildup that could lead to a fire.  Those recommendations are based on a typical size household with standard use.  Commercial dryers or those used for more than the standard purposes should be cleaned more frequently. Did you know that SERVPRO of Mobile County offers dryer vent cleanings as part of our wide range of specialized cleaning services?  Give us a call today at 251-343-0534 to schedule your cleaning.


1/28/2020 (Permalink)

We all know what fire is and we all know what a tornado is, but have you ever heard of a Firenado.  At SERVPRO of Mobile County, we know just about everything there is to know about fire, but even this was a new one for us.  There is some disagreement as to the correct term for the occurrence, but it is basically a funnel of fire.  It has been referred to as a fire whirl, fire devil, fire swirl, fire twister, firenado or fire tornado.  The phenomenon is rare and occurs when there is a large, intense fire with rapidly rising heat and intense wind conditions.  These variables combine to create a unique vortex of swirling columns of flames.  Unlike tornadoes, these vortexes do not run from ground to cloud which is why the name Firenado or Fire Tornado isn’t considered to be the accurate label.  The vortex in a Fire Whirl is actually created from the heat rising rapidly combined with strong surface winds.  They may reach heights up to 150 ft. and temperatures of 2,000 degrees Fahrenheit. 

Fire on the Water

7/29/2019 (Permalink)

When we discuss fires, most people think of their homes and businesses, but we don’t think about fire mixing with water.  At SERVPRO of Mobile County, we realize that our customers live in an area abundant with a variety of wetlands and rivers, as well as Mobile Bay and the Gulf of Mexico.  A vast number of you use boats frequently to explore these areas for recreational and occupational purposes.  Most people have never even thought about the possibility of their vessel catching fire, but it happens more often that you would think. According to Boat U. S. Marine Insurance, nearly 32% of all boat fires were caused by an electrical malfunction, making it the most common source.  Believe it or not, only about 5% of boat fires are attributed to a fuel source.  It is important to maintain your boat properly and check regularly for loose or frayed wiring.  You should have it inspected regularly by a professional as well.  Make sure to follow all U. S. Coast Guard guidelines, and always have a fire extinguisher on the boat.

Picking a Fire Extinguisher

7/29/2019 (Permalink)

The crews at SERVPRO of Mobile County are always here to help you if you should ever experience a fire in your home.  We take pride in being able to quickly help restore your home and contents to preloss conditions, however we hope you never have to go through this experience. We know first-hand the devastating consequences of fire and we have set a goal to help increase awareness of ways to protect yourself against this formidable foe.  We often talk about the importance of having working smoke alarms but the importance of having a working fire extinguisher is often neglected.  Many people may think they are just for commercial buildings, but everyone should have on in their home as well.  Do you know that they are different types of fire extinguishers?  Household extinguishers are classified as either A, B, or C - or a combination of the three - based on what types of fires they fight.  The category tells you if the extinguisher is good for ordinary combustibles, flammable liquids or electrical fires. Many of those sold at home improvement stores are a combination of all three so that they are effective for any type of fire that may occur in your home. The main difference in these extinguishers are size.  You may think that the biggest is always the best option, however if it is too big for you to hold and maneuver with comfortably, you may want to go with a smaller option.   There are also rechargeable extinguishers with a metal valve and disposable (one-time use) versions with a plastic valve.  The rechargeable option is more expensive initially but having it refilled is cheaper than purchasing a new disposable one should you have to use it.  The National Fire Protection Association recommends that you have an extinguisher for each room in your home.  They also recommend that you have an emergency fire plan in place, and you go over it regularly with your family.  For more tips on how you can protect and prepare for a fire, visit their website by clicking here.  

Residential Packouts

7/29/2019 (Permalink)

After the fire is out and the smoke is cleared the real work is ready to begin.  At SERVPRO of Mobile County, we are here to help you every step of the way.  Everyone thinks about the cleanup and restoration that is involved after a fire, but the process is much more involved than you may expect.  It is not just the structure that is affected but also personal belongings as well.  The first step after a serious fire, is to remove all of the contents and transport them to our climate-controlled warehouse.  We use a revolutionary new software system called iCat to electronically photograph and catalogue each item as we pack it up.  This system means that we know exactly where each item was located in the house and what box it was packed in to.  Not only does this allow us to place the items back in the corresponding rooms when we bring it back, but it also allows us to quickly locate anything you may need during the cleanup process.  You even have access to the inventory log via the online site while it is being cleaned and stored at our facility.  This is just one more way that SERVPRO of Mobile County is committed to providing the best service to our clients!

All About Soot

7/22/2019 (Permalink)

As defined by the Merriam-Webster Dictionary, soot is “a black powder formed when something is burned : the very fine powder that colors smoke”.   Most of us know what soot is, but did you know there are various types of soot based on what has burned and what started the fire?  At SERVPRO of Mobile County, we clean each item based on its material composition as well as the type of soot.  In order to provide the best results, you must determine the type of soot before you begin the cleaning process to ensure the proper methods are used.  Contents may be affected by:

  • Wet soot - results from an oxygen-starved, low smoldering fire with high moisture levels.   
  • Dry soot - caused by high-heat, high oxygen fires with natural materials.
  • Protein soot - typically a fire in the kitchen caused by overcooked meat.  This is usually hard to see but covers all surfaces with a sticky, hard to remove residue.

When it comes to cleaning up after a fire, even a small one, it is a job best left up to the experts. Our team has undergone extensive training to understand how each type of fire can leave behind its own calling card.  We have the tools and knowledge to make it "Like it never even happened."

A Few Alarming Facts

7/22/2019 (Permalink)

After the fire is out and we step in, the team here at SERVPRO of Mobile County takes great pride in being able to help our clients get their lives back on track as quickly as possible.  However; we also take great pride in sharing the knowledge we have gained to educate our community members on how to lessen the impact of unforeseen disasters.  We can’t ensure that you will never experience a fire or water loss, but we can help you safeguard your family and your property as much as possible. Safety, prevention and planning are key to minimizing property loss and injury.  One of the easiest and most effective ways to protect your family is by having properly working smoke alarms. According to the National Fire Protection Association (NFPA):

  • 3 out of 5 deaths in a residential fire occurred in homes without properly working smoke alarms.
  • No smoke alarms were present in nearly 2 out of 5 home deaths.
  • In homes with smoke alarms that did not operate properly, nearly half of those malfunctions were due to missing batteries or disconnected wires.
  • One-quarter of smoke alarms failures were due to dead batteries.

The NFPA recommends that you test your smoke alarms monthly.  Make sure your smoke alarms are on a connected system so that if one sounds, they all go off.  It is also recommended that you replace your smoke alarms with new ones every 10 years.

Summer Grilling Safety

6/5/2019 (Permalink)

Summer Grilling Safety

Summer is here and that means its time for lazy days, pool fun, beach time and of course, loads of grilling!  Nothing says summer better than a barbecue with family and friends.  At SERVPRO of Mobile County, we want to remind you to keep safety in mind while you enjoy all of the fun that comes with outdoor entertaining.  Each year grilling accidents account for approximately $123 million in property damage.  Nearly all of those losses resulted from structure fires with May through August being the peak months, accounting for nearly 50% of those fires.  Here are some tips to keep you and your property safe while enjoying summer grilling fun.   

  • Make sure to clean your grill regularly to prevent flammable buildup.
  • Keep grills away from structures including balconies and covered porches.
  • Check gas grills regularly for leaks or breaks in the lines.
  • Be sure fires are completely out before leaving the grill unattended.

Commercial Fire Safety

8/13/2018 (Permalink)

We talk a lot about residential fires but at SERVPRO of Mobile County, we also handle a large volume of commercial fires.  There are a variety of scenarios that you may encounter when discussing a fire in a commercial building.  From multi-tenant buildings to schools and restaurants, there are a multitude of planning and safety tips we could cover.  For the focus of this article we are going to concentrate on kitchen fires in the restaurant and hospitality industry.  With large ovens, open flames, cooking oils, electrical equipment and the hustle and bustle of large numbers of employees, the fire hazards abound.  According to the National Fire Protection Agency, nearly 8,000 establishments reported a fire every year, resulting in an annual average of nearly $246 million in property damage annually.  A fire in your business can lead to lost productivity and revenue and we want to help you be better protected.  Here are some safety tips to help protect your investment:

  • Install an automatic fire suppression system.
  • Keep portable fire extinguishers on hand as backup.
  • Schedule regular maintenance on electrical equipment.
  • Regularly inspect cooking systems for grease buildup.
  • Train your staff on proper use of fire extinguishers.
  • Store flammable liquids properly.
  • Be prepared: have an emergency plan in place.

SERVPRO of Mobile County also offers our FREE Emergency Ready Plan service to help you develop a customized emergency plan for your facility.  Call us today at 251-343-0534 to schedule a consultation.

Tips for Homeowners

8/1/2018 (Permalink)

When fire strikes, the recovery process can be overwhelming.  It’s not an everyday situation and knowing what to do next can cause an enormous amount of stress.  At SERVPRO of Mobile County we are always here to help when it comes to fire restoration, but also want to help prepare you for every step of the process.  Here are some tips to ensure that you are “Ready for whatever happens”.

  • Before disaster strikes, you should be familiar with your insurance policy and coverage.  Do you have replacement coverage for current market value or “actual cash value” that covers the depreciated cost of your belongings.

  • File your claim as quickly as possible following a fire loss.

  • Keep track of living expenses.  All homeowners policies include a “loss of use clause”.  This allows for you to be reimbursed for living expenses beyond what you would have spent were you still able to live in your home.

Recovering from a fire damage can be a long process and dealing with your insurance company can be stressful if you don’t have knowledge in hand.

Creating a Fire Safety Plan

7/25/2018 (Permalink)

Fire can spread quickly throughout a structure and the smoke that precedes it can completely engulf a home in as little as two minutes.  It is important that you create an escape plan and practice it often to ensure that you make it out of the fire safely. The first step in creating your plan, is to draw up a grid of your home.  The National Fire Protection Agency has a free downloadable resource to help you get started. Click here to be taken to their website.   Next, establish all exit points including both windows and doors.  If you have a multi-level home with bedrooms on the top floors, you should invest in escape ladders that attach to the windows.  If you have small children, practice their escape routes frequently and make sure that they are familiar with the sound of the smoke alarms and know what it means.  At SERVPRO of Mobile County, we are experts at fire restoration, but even we can’t always save everything when it comes to fire. There is no “restoration” when it comes to your life, so we want to help you stay safe and have a plan in place.

iCat Inventory System

7/24/2018 (Permalink)

When you experience a fire in your home it can be a very traumatic situation.  The stress is often intensified when you have to move out all of your belongings in order to begin the recovery process.  At SERVPRO of Mobile County, our goal is to make this process as easy as possible for you. One way in which we do that is through our iCat inventory system.  This electronic inventory tool allows us to catalog each item we pack up and note the location to ensure accurate tracking of your contents. Each item is photographed and receives a unique barcode as it is being packed by our crew.  Once it is at our shop, the item is cleaned and receives a new label, allowing our team to place the item in the correct room upon its return to your home. During this entire process, you have the ability to view the contents through the web access and request any items that you may need during the cleanup. Using this innovative inventory process gives our customers piece of mind by knowing where their contents are at all times. It is just one more way that SERVPRO of Mobile County goes above to provide the best level of service for our customers.

Heads or Tails

6/4/2018 (Permalink)

At SERVPRO of Mobile County, we know all too well that fire can be your worst enemy when it comes to your home.  But there are two sides to this coin. Fire is also one of man’s greatest accomplishments and a necessary friend. Harnessing the power of fire for centuries has allowed for the evolution of our society.  From cooking our food to powering industrial progress, fire has been instrumental in the development of our culture and our customs. As Spring gives way to summer that can be seen even more clearly as we embark on one of the greatest joys of summertime, backyard grilling.  It’s about more than cooking...grilling is a custom. A way to gather friends and family, celebrate holidays and enjoy food, fellowship and fun. However; when you grilling your way through the “dog days” of summer, we would like to remind you to be safe and take the proper precautions to prevent any grill related disasters.  According to FEMA statistics, grilling accounts for nearly 10 deaths and over $37 million in property loss each year in the United States. For ways to keep your fun times from going up in smoke click here for safety guidelines from the National Fire Protection Association.   

National Fire Awareness Week

2/6/2018 (Permalink)

Each February a week is set aside as National Burn Awareness Week.  This week is dedicated to  focusing on how we can help burn victims. One way that we can help those affected is to support the resources that are available to aid in their recovery. For 7 years, SERVPRO of Mobile County focused our efforts to help raise funds for our local burn center through our annual Crawfish for a Cause event. The USA Medical Center's Arnold J. Luterman Regional Burn Center is the only facility of its kind within a 250 mile radius to offer complete patient care from injury through recovery. This family friendly event offers all you can eat crawfish and beverages, live music and a silent auction. Tickets include all you can eat crawfish and beverages. 

Crawfish for a Cause

1/4/2018 (Permalink)

people holding a big check We are honored to present a check The Arnold Luterman Burn Unit.

When it comes to property and contents affected by fire damage, the team at SERVPRO of Mobile County are experts at making it “Like it never even happened.” We know how devastating a fire can be and often it is much more than material belongings that are affected.  What we do is just one step in the recovery process and we wanted to give back to others in our community that help care for victims of fire.  This drove us to host our 1st Annual Crawfish for a Cause event back in 2014.  What began as a humble crawfish dinner at a local restaurant has grown to a full scale family affair with over 400 in attendance last year!  Over the event's history, we donated more than $50,000 to the USA Hospital's Arnold Luterman Burn Center.  This facility is the only one of its kind within a 250 mile radius to offer life saving wound care for burn victims.  Utilizing the latest technologies, their staff of amazing medical professionals provide complete care from injury through recovery.  For 2020, we decided to move in a new direction to give to those who protect our community from fire on the front lines.  We named the City of Mobile Fire-Rescue Department as our beneficiary.  Unfortunately, we were forced to cancel this year's event due to the current COVID-19 pandemic. We are looking forward to making 2021 our biggest year yet to raise funds for these brave men and women that serve our community each day!

Fire Leads to Water

1/4/2018 (Permalink)

pan on stove on fire The leader in Fire and Water Restoration.

Fire restoration is our business.  We are so glad that we can be there to help people put the pieces back together after a fire.  There is so much more involved than simply repairing the damage and cleaning up the soot.  Often times fire damage and water damage go hand in hand.  Obviously the way to put out a fire is with water.  As firefighters spray a blaze to put the flames out, many times contents that were not affected by the fire itself can end up as collateral damage.  At SERVPRO of Mobile County, we have crews that have been highly trained and certified in both Fire Damage and Water Damage.  From the moment we arrive on site, we communicate with our clients every step of the way and let them know exactly what to expect.  A fire is a very traumatic and stressful experience and we realize we are there not only to clean up, but also to console our clients as much as we can.  You can rest assured that from the packout process through the cleaning and delivery back to their homes, we will be there to assist with all of their questions and concerns.  And our state of the art processes and technologies, including the Esporta washing system, means we can clean their contents better than ever before.  From various soot damage to the formidable staining that soot and water can lead to, we can do it all.  

Fire Holiday Dinner

1/2/2018 (Permalink)

At SERVPRO of Mobile County we are proud to serve the greater Mobile area and we want to honor those who give so much to take care of our community.  From this desire to give back, we developed our SERVPRO Serves: Feeding Firefighters program.  As part of this program, we draw two lucky fire stations each month to receive lunch on us!   During December, we took it a step further and provided home cooked holiday dinners to four fire stations.  We whipped up holiday meals complete with all the trimmings to show our appreciation, but we felt like the ones being rewarded.  We so enjoyed getting to know so many of our brave local firefighters and providing them with a small token of our thanks.  We look forward to delivering many more meals in 2020.  To keep up with our winners, be sure to follow us on Facebook and Twitter.

Residential Fire

8/23/2017 (Permalink)

Fire is one of our most valuable resources.  We use it to cook our food, heat our homes, power our world and so much more.  However, when it comes to our homes, fire can also be one of our worst enemies.  Each year, according to the National Fire Protection Agency (NFPA), nearly 358,300 home-owners experience a fire.  Nearly, $10.3 billion in property damage and 3,280 deaths were due to residential fires in 2015 alone. Residential fires accounted for three-quarters of all structure fires during 2015.  At SERVPRO of Mobile County, we have seen first-hand the devastation that fire can cause.  We take pride in helping customers get their lives back on track in the wake of a disaster; but our wish is that they never go through that experience.  Knowledge is power when it comes to prevention and we want to share information that can help you protect your home.  Cooking is the leading cause of residential fires followed by home heating.  When cooking be sure to never leave anything on or near the stove and use caution when frying.  If you have central heating, make sure to have ducts cleaned regularly to prevent buildup and reduce the chance of fire. Dryer vents should also be cleaned annually.  Clothes dryers cause an estimated 2,900 fires each year, causing over $35 million in property losses. Call us today to schedule your HVAC or dryer vent cleaning and protect your home.

Caring for Your Contents

8/20/2017 (Permalink)

A fire can be one of the most stressful situations you will ever experience as a homeowner. Even a small fire can have widespread effects.  Multiple areas of your home may be damaged by the soot residue and odor.  You may even be uprooted and forced to live in a hotel or other temporary housing as the cleanup begins.  At SERVPRO of Mobile County, we know how stressful this can be and want to reassure you that we will care for your contents as if they were our own.  In many cases, it is more secure and cost-efficient to bring your contents to our facilities to be cleaned.  Your items are carefully cataloged, packed securely and brought to our climate controlled warehouse to await cleaning.  We then use our state of the art ultrasonic cleaning system to remove all soot staining and smell before repacking.  If necessary, contents can be stored at our facility until you are back in your home.  You can rest easy knowing your belongings are well cared for as you focus on putting your life back together. 

The Costly Effects of a Fire

8/13/2017 (Permalink)

Fire is one of our most valuable resources.  We use it to cook our food, heat our homes, power our world and so much more.  However, when it comes to our homes, fire can also be one of our worst enemies.  Each year, according to the National Fire Protection Agency (NFPA), nearly 358,300 home-owners experience a fire.  Nearly, $10.3 billion in property damage and 3,280 deaths were due to residential fires in 2015 alone. Residential fires accounted for three-quarters of all structure fires during 2015.  At SERVPRO of Mobile County, we have seen first-hand the devastation that fire can cause.  We take pride in helping customers get their lives back on track in the wake of a disaster; but our wish is that they never go through that experience.  Knowledge is power when it comes to prevention and we want to share information that can help you protect your home.  Cooking is the leading cause of residential fires followed by home heating.  When cooking be sure to never leave anything on or near the stove and use caution when frying.  If you have central heating, make sure to have ducts cleaned regularly to prevent buildup and reduce the chance of fire. Dryer vents should also be cleaned annually.  Clothes dryers cause an estimated 2,900 fires each year, causing over $35 million in property losses. Call us today to schedule your HVAC or dryer vent cleaning and protect your home.

Minimizing Secondary Soot and Smoke Damages

7/26/2017 (Permalink)

Minimizing Secondary Soot and Smoke Damages 


  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Brush vacuum loose soot particles from upholstery, drapes and carpet.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open.
  • Clean and protect chrome on kitchen and bathroom faucets, trim and appliances with light coating of Vaseline or oil.
  • Wash house plants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.     


  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of Mobile County.
  • Don't attempt to clean any electrical appliances, TV sets, radios, etc. that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water. They may have been contaminated.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Even if your property didn’t suffer fire damage, there may be soot particles and residues left to clean up. If cleaned improperly, the odor and effects can linger long after the fire has been extinguished. From the structure itself to the contents inside SERVPRO of Mobile County utilizes the latest technology and training to, make it "Like it never even happened."

Who Do You Call After The Fire Trucks Have Left?

6/25/2017 (Permalink)

SERVPRO cleans up the fire damage left behind from brutal flames, smoke and that lifesaving fire hose.

Did you know SERVPRO of Mobile County cleans up all the chaos after the firemen leave your home? We clean the fire damage left behind from the brutal flames, smoke, soot, water and fire retardant.  After the smoke clears, we are there to start putting the pieces back together.  At our initial assessment, we determine the affected areas and create a custom plan for cleaning the structure as well as any contents that may have been affected.  Contents that are damaged may be cleaned on-site or packed and moved to our climate controlled warehouse to await cleaning.  As items are packed they are logged with our iCat electronic inventory system. This allows us to quickly know track the items quickly and accurately.  After being cleaned at our facilities, they are packed back into boxes and stored to await delivery to your home.  We handle every step of the process for you, so that you can focus on getting your home and your family!

If you have suffered from a fire damage or smoke damage and do not know who to turn to, call SERVPRO today. 343-0534

We will walk you through the process every step of the way, and make it "Like it never even happened."

Our Newest Edition

11/18/2016 (Permalink)

As the SERVPRO® name has become synonymous with the best in restoration and cleaning services for your home or business, the Esporta® name represents the best in textile cleaning. This amazing system is the biggest breakthrough in washing technology in nearly thirty years. What makes this system so radically different and more effective than previous machines? The secret lies in the
combination of a patented system of hydraulic pressure paired with a combination of specifically blended detergents to target each
item. This allows you to clean a wider variety than ever before, ranging from soft textiles to hard goods. So, for those of you who aren’t experts on washing machine history, lets take a look at the past to give you some perspective on the
future. The first automatic washing machine was introduced by Bendix in 1937. The machine introduced by Bendix was the first to use a drum and agitation to clean. Amazing as it may seem, this has remained the principle of all washing machines up until today. These systems continue to work for families as a means of everyday laundering, but it can’t handle the challenges of the cleaning and restoration industry. The Esporta®washing system is comprised of five main factors that set it apart from traditional cleaning
- First, the Esporta system utilizes hydraulic pressure as opposed to traditional agitation. This removes both organic and inorganic
compounds and is proven to result in 99% efficacy. This method also reduces wear and tear on the fabrics.
- Secondly, the items are held stationary in each compartment of the machine while water and detergents are forced through,
allowing for cleaning of a wide range of textiles.
-Third, the system uses a four-stage detergent process. This provides for a pH neutral washing environment, preserving the colorfastness
and fabric strength.
- Next, the water is typically stabilized at room temperature, eliminating shrinkage or damage to the fabric.
-Last is the drying process. We are proud to say that we have designed and built a customized low heat drying chamber that
works by gently drawing moisture out. This prevents damage resulting from heat or tumbling in traditional drying.