Step 2: Inspection and Water Damage Assessment
Our Water Damage Restoration Process
When you contact SERVPRO of Mobile County regarding a water damage in your home or business, our first step is to send a First Responder to your property. We guarantee that they will be on-site within an hour to evaluate the damage. They will assess the situation and determine the best plan of action to achieve the best results. First Responders relay this information to the crews waiting at our facilities to pack all of the necessary equipment and supplies they will need to perform the job. Within 3 hours, they are there with a plan and the tools to begin work.
Identify and Stop the Water Source
We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.
- Stop the Source
- Check for Contaminated Water
Identify the Type of Water
We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.
- Category 1: "Clean Water"
- Category 2: "Gray Water"
- Category 3: "Black Water"
Survey the Extent of the Water Damage and Inspect the Premises
We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.
- Survey Damage
- Complete Safety Inspection
Move or Block Furniture
We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.
- Block Furniture